fbpx

Support Alhambra Source!

Donate Today!

Donor Supporters

Jessie Ong

Alhambra Source provides objective and important news reporting for our community.

Efren Moreno, Former Alhambra Mayor

Thank you Alhambra Source for truly informing the residents of Alhambra.

Jeff Maloney, Alhambra City Council Member

The Source has become an important source for news, public interest, and serious journalism in our community. Keep it up!

Sara Harris

As a career journalist and EJ advocate, I see community-based media like the Alhambra Source as crucial to democracy and equality.

Chris Olson

I support Alhambra Source as often as I can because I believe a free and independent press is vital to the democratic process. No other news outlet with high journalistic standards consistently covers the stories and issues that matter to our community.

Adele Andrade Stadler, Alhambra City Council Member

The Source is a great independent newspaper that celebrates the communities and is not afraid to ask the tough questions!

Cliff Bender, Vice President, Alhambra Education Foundation

I want to know what's going on in my community- News, events, and human interest stories. The Alhambra Source gives me the information I need.

Joyce & Oscar Amaro, Alhambra Preservation Group

We support Alhambra Source because this online news source is vitally important in engaging, informing and educating the residents of Alhambra.

Laura Vasquez

Alhambrans need to know the truth about our area!

Michael Lawrence, Alhambra Arts Commissioner

Keep bringing on the stories. The Source has given us so much and I am happy to donate to such an important part of our community.

Karsen Luthi

Thank you for creating Alhambra Source and providing timely reporting of important local news. Fight on!

Mr. Konnyaku

I support news reporting that is unbiased and informative. Really enjoy the excellent coverage on local city council and planning commission meetings.

Guadulesa Rivera

Alhambra Source unifies the community and keeps us involved.

Erwin Lee

Such a valuable source of what’s happening in city where we live. Objective reporting that informs us and allows us to come to our own conclusions.

Alhambra Police Department launches WeChat to communicate with young, immigrant Chinese speakers

The Alhambra Police Department announced the launch of a WeChat account on Tuesday in an ongoing effort to improve outreach to the Chinese community. WeChat is China’s most popular voice and text messaging mobile application.

APD will use WeChat to answer questions from users and conduct online communication sessions. Users can send in questions to the police’s account and, based on preconceived questions and answers, the software will generate an automated response. If the application cannot match a response to the inquiry, then the question will go to one of the police’s Chinese translators, said Sergeant Jerry Johnson. Johnson added that the online sessions are “still being worked on,” but said they will be “more interactive than just a question-and-answer.”

According to the APD, they will be the first police department in the country to use WeChat to reach their constituents. Police Chief Mark Yokoyama — working in collaboration with the Alhambra Source and community contributor Walter Yu — launched Weibo, a Chinese counterpart to Twitter, in December 2013. Cantonese or Mandarin calls to the department requiring translation increased about 60 percent in the four months after launching. The account currently has more than 40,000 followers. The results of an informal survey conducted through Weibo shows that the trust between Alhambra residents and the police has significantly improved and the initiative won the California Police Chief’s Excellence in Technology Award.

Yokoyama is convinced Weibo has transformed his force’s relationship with Alhambra’s Chinese immigrant population. “We’re answering those questions that have probably been on the minds of people for a long time. They just didn’t know how to ask or who to ask,” Yokoyama told the Annenberg Agenda. “It tells me people have some sense of trust in at least asking the question of the police. That’s the outcome that I’ve most enjoyed."

The police department hopes to use WeChat to reach Chinese speaking immigrants and a younger audience who rely on smart phones and mobile applications for information. Alhambra is home to roughly 85,000 people, 53 percent of which are of Asian descent, according to the American Community Survey. Of those, 30,000 are ethnically Chinese, according to the APD.

The APD's handle on WeChat is 阿市警察局.

Thank you for reading our story! Alhambra Source is a 501(c)3 non-profit organization. Our newsroom reports fact-based quality journalism that educates, informs and engages our diverse communities - with no paywall. Support our mission and donate today!

The Alhambra Source encourages comment on our stories. However, we do not vet comments for accuracy or endorse links to posts in the comment section. The thoughts and opinions expressed belong solely to the author of the comment.

Leave a Reply

1 thought on “Alhambra Police Department launches WeChat to communicate with young, immigrant Chinese speakers”

  1. I wonder with a large Latino population in Alhambra, has/is the Alhambra Police Department doing a similar program for those residents?Many Latino immigrants do not trust the police, mainly because of their negative experience with police in their country.country. Something to consider to help fight crime that may go unreported due to this lack of trust.

Stay Informed.

Subscribe to our Weekly Newsletter.

For fact-based COVID-19 coverage, AUSD and Alhambra City Hall happenings that impact your life subscribe to our Weekly Newsletter.